Art Taylor is president and CEO of the Better Business Bureau's Wise Giving Alliance. In this rebroadcast we talk about his work with some of the nation's most effective charities to build a more trusted charitable sector.

Earlier this month, I gathered with colleagues to review updates to a brand guide. We were deep in the language preferences section of the guide when the team came upon a point of tension. All agreed to capitalize racial, ethnic, and cultural identities such as Black, Asian, Latino, and Navajo. Still, there was disagreement among those who wished to capitalize White and those who wanted to lowercase white.

In this rebroadcast, Glenn Harris, President of Race Forward and host of the Facing Race Conference, and Ashton Lattimore, editor-in-chief of Prism, join Carrie Fox for a conversation on hope, love, and social justice in a divided country.

Last November, Apple released a short film titled "The Greatest," which follows seven people throughout what is considered an average day, with an all-disabled cast, representing the authentic experiences of each cast member as they engage in various daily tasks, showcasing how Apple's suite of accessibility tools enables them to, as Forbes writes, navigate a world that wasn't designed with their needs in mind. It gives us a lot to thinking about.

Ryan Pintado-Vertner joins Carrie to reflect on the last year of his experience as Social Entrepreneur in Residence with Mission Partners, and what the program means for future communications leaders

You probably know the name Craig Newmark. You probably know his name as the founder of Craigslist, a web pioneer, a philanthropist, and—depending on your line of work—a staunch advocate on behalf of trustworthy journalism. But there’s one equally important part of his bio you may not know: Customer Service Representative.

A couple of years ago, a well-known and well-loved nonprofit organization contacted our team with a bit of a problem. The organization had been sustained by a loyal following of recurring donors, but their leadership had noticed a concerning trail off in contributions. They had lost some of their most important donors and they needed to figure out why.

Master Sergeant (Ret.) Erinn Watkins joins Carrie for a conversation on owning our emotions and defining our space in the universe on the cusp of the release of her new book, PathfYnder: How I Use Emotional Control to Build Success and Get What I Want.”

John Trybus is a professor at Georgetown University and Director of the Center for Social Impact Communication. He sat down with Carrie Fox for a conversation on the role and power of social impact communications on the cusp of the release of her book, "More Than Words: Communications Practices for Courageous Leaders." Our thanks to the University for offering the event to us to share with you.

This week, we offer a preivew of Carrie’s new book, an excerpt from chapter one, and an invitation to explore what it means to use communication to drive change in the world.

Nicole Lynn Lewis joins Carrie this week to share her story, the story of a pregnant girl, and how that story went on to create a movement.

Shilpi Chhotray is the co-founder and executive director of People over Plastic. This week, she joins Carrie to share a story of waste colonization, social divides, and the work her team is doing to lift the intersectional stories of environmental racism.

Lisa Cron is a story coach, a teacher, a speaker, a former literary agent, and the author of many books, including "Wired for Story," "Story Genius," and most recently "Story or Die: how to use brain science to engage, persuade, and change minds in business and in life." She joins Carrie this week to unpack the unparalleled power of story.

Jennifer Brandel is a co-founder of Hearken, which she’ll talk about extensively today, but she’s also behind Zebra's Unite, Civic Exchange Chicago, Democracy SOS and WBEZ Chicago's Curious City. She joins Carrie Fox for a conversation on approaching the most challenging problems with an open and curious perspective.

Art Taylor is president and CEO of the Better Business Bureau's Wise Giving Alliance. He joins us this week to talk about his work with some of the nation's most effective charities to build a more trusted charitable sector.

In flying, the takeoff and the landing are critical to success. Everything in between is coasting. It matters in the sky, and it matters in our speech.

Tyler Meier is the director of the University of Arizona Poetry Center and the co-editor of Dear Vaccine: A Global Vaccine Poem, a project that invited anyone to share experiences of the pandemic and vaccination through poetry. Tyler joins Carrie Fox this week to share insights into the power of language to change the world.

On Monday, March 6, Silicon Valley Bank (SVB) tweeted that it was “proud to be on Forbes’ annual ranking of America’s Best Banks.” Three days later, that very same bank was at the center of the largest U.S. bank failure since the global financial crisis. This week, Carrie Fox dissects the communications troubles at the center.

Bread for the City CEO George Jones sits down with Carrie to talk about making a difference at the intersection of race, racism, and poverty in Washington, DC.

Whether we’re planning a road trip or a change of course in our organization’s strategy, the clearer the roadmap, the better the outcome.