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Each Wednesday, we deliver a weekly dose of communications insight as part of the ongoing Finding the Words series. Subscribe below to receive these articles direct to your inbox, as well as the occasional update on new books, podcast episodes, and resources to help you communicate for social change.

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I could never have predicted when this photo was taken (in 2000, when I was SGA president and Terry was new to Loyola) that one of us would go on to become the president of @loyolamaryland and the other would serve as Loyola’s 2026 commencement
Feeling ever grateful for the lovely string of days spent with these two beauties!!!!
In every era of nonprofit work, there are moments when the pressure feels unmistakable. Funding shifts. Needs rise. Teams stretch themselves thin. And through all of it, one thing becomes clearer than anything else: mission.   Mission isn’
Recently, I revisited Sen. Tom Harkin’s historic 1990 ADA speech—the first ever delivered in American Sign Language  on the Senate floor—and found myself thinking about the legacy of Alice Wong. As we move through this weekend
The volume of one-way communication is ramping up everywhere we turn—our feeds, inboxes, meetings, and media. All that noise leads to an increased feeling of distraction but rarely an increased sense of connection or understanding.   All t
Last week, I had the privilege of welcoming Dr. Pollard, @nevadastatepresident at a powerful moment of transition. After guiding @nevadastateu through growth and change, she now steps into a national role as President of the American Association of C
In a world that’s louder than ever, listening might just be our most radical act of leadership. According to June 2025 #MoreInCommon research, about 8 in 10 Americans think they are good listeners, but nearly a quarter (23%) of Americans avoid
Earlier this month, I had a chance to be with some of my favorite people at @stjude, as we dreamed and dared together about ways to continue advancing this remarkable mission. My work with ALSAC/St. Jude is so much more than work though- it’s p

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